SATISFACTION QUESTIONNAIRE - TOURIST OFFICERECEPTION
What is your opinion on the services of the Tourist Office ?
Its access
Signage *
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Parking
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Opening hours
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Comments
Its reception hall
Comfort of premises
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Cleanliness
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Presentation of "self-service" tourist information (display units, posters)
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Comments
Attitude of staff
Waiting time
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Appearance & Greeting
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Manner
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Availability
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Comments
Compétence of staff
Understanding of request
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Reply suited to request
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Redirection to other organizations if neccesary
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Comments
Information
Accuracy of information given
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Encouragement to discover other tourist activities (events, sites, etc)
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Your overall assessment of the tourist office services
Very satisfied
Satisfied
Not very satisfied
Not very satisfied
What are your remarks or your suggestions of improvement concerning the services of the tourist office ?
What are your dissatisfied waits (expectrations) concerning your visit in our territory (public utilities, leisure activities, businesses, animations) ?
Optional
Do you come to Saint-Gaudens before ?
Yes
No
You are...
Under 18
18-24
25-34
35-49
50-64
65 and over
Your occupation...
Independent farmer
Skilled, trader, manager
Executive, higher professional, independent profes
Intermediate professional (technician, foreman, et
Employee
Worker
Retired
Other
Unemployed
You live...
In France
Your postcode
In other country
* Champs obligatoires